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Our Insurance Agent Services Solve Your Staffing Problems
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What Are You Looking For?
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At Virtual Insurance Service, our job is to make your business run smoother. Here are some ways we use modern technology to help your agency


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Have a question about our service? Well you aren't the only one. Check out our Frequently Asked Questions page and see what questions are being asked. 


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We have developed a virtual system that fits just about any insurance agency, broker, or company.




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Call for a Professional Assistant that will improve your bottom line! We can help you with projects of any size. Learn more about how we can make your job easier!


What We Do

We have developed a virtual system that fits just about any insurance agency, broker, or company. Our insurance agent services cover everything from initial client contacts and sales to management of your accounts and client database to projects of any size. 

About Us

Each of our employees are a licensed CA Property/Casualty Insurance Agent and experience ranges to up to 30 years in the industry. With our certified team in California, and our reliable team in India, we can assure you that we are able to handle any needs your insurance agency may require.

Frequently Asked Questions

Learn more about what we do and how we do it by reading our Frequently Asked Questions page. We have tried our hardest to answer our most frequently asked questions in an easy and understandable way. See how we can make your job easier and give us a call!

See What Our Clients Have To Say

Thank you for helping my client with his claim today, he felt well taken care of after his conversation with you. It thrills me to hear how a client felt assured after talking with you when I was out of the office today helping with a youth camp.

- Agent in Dallas, TX

The Virtual Insurance Service team is very knowledgeable in the insurance industry. They are always available when I have a question or an assignment. Virtual Insurance Service is a great asset to my business and due to their services, I can spend more time in the field.

- Agent in Sacramento, CA.

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A Glimpse At virtualinsuranceservice.com And Excellent Virtual Insurance Allowance

Customer Service Representative (CSR)

If you are looking into ways to upgrade your use of time and energy in your insurance business and are not sure exactly where to turn, you owe it to yourself to look into virtualinsuranceservice.com. This company provides a plethora of virtual insurance services for customers who are in need of anything from business auto insurance, commercial insurance and workers compensation insurance to farm owners insurance, and general liability coverage involving property. There are a number of insurance assistant and outsourcing packages that can be useful to you in this regard, but you will need to understand the ins and outs of these insurance assistance models, to see exactly why and how they can be useful to you in different ways.

Accounting & Bookkeeping For Insurance Brokers, Agencies & Companies

Learn about our accounting service here.

The guide below will give you a clear idea of why this is important and will explain some insurance outsourcing models that will take your coverage to the next level. Read on and make the most of this information and then be sure that you visit virtualinsuranceservice.com to see exactly what they can do for your insurance needs.

Business Process Outsourcing (BPO)

In terms of Insurance BPO services, you will have the opportunity to get the most out of your coverage process use by allowing a virtual assistant business to carry the load. As opposed to having to have an underwriter in your office handle things in a traditional manner, you'll be able to tackle such processes in a way that is more expedient and efficient. It is important to realize the major point of insurance BPO, as opposed to simply trying to cut costs with a consolidation.

The major thing to keep in mind is that insurance BPO should be used as a means to allow you to grow as opposed to just saving a quick bit of money. You will be able to do this by outsourcing the work and upgrading your workflow, allowing you to have more time on other tasks. In outsourcing your insurance work, you will have the opportunity to set your company up more for growth and will have your company's needs handled with peace of mind and effectiveness intact. When you reach out to virtualinsuranceservice.com, you will be in a great position to outsource your insurance company's needs, as this business has been accustomed to helping people like you do this for years.

Insurance Process Management

So what are the major benefits and things that you should keep in mind when dealing with insurance outsourcing? First and foremost, make sure that you are selecting the best service for your business needs. You can do this by hiring the help of a professional with specialties that are suited for your needs. For instance, if you are a work from home entrepreneur who created an assurance startup that deals in the issuance of cover plans that will protect your personal property, you should outsource this work to a virtual insurance provider that is most skilled in this area. Likewise, if you offer backing packages and services to consulting firms, you will want to look into dealing with companies skilled in errors and omissions plans, which offer coverage in the event of bad advice or the neglect to mention a piece of advice that is critical to a person's well being. By touching base with an insurance outsourcing business that specializes in these models, you will be better able to issue coverage to your customers.

Call Center Reps

Next, you need to be sure that any insurance outsourcing company that you do business with is able to openly communicate with you about your needs. This way, you will be fully aware of the claims process and will be able to get the results that you need, when you need them. Dealing with a company that effectively communicates and embraces technology to do so will give you the best opportunity possible to get everything that you need out of your insurance company. This level of service is essential and will allow you to keep spend your money as wisely as possible.

By focusing on these factors when outsourcing your indemnification services, you will have cornerstones of your business that will be worthwhile.

When you want to take your business to the next level, one step you can take is to invest in the help of a virtual customer service representative. The writing is on the wall in terms of today's business practices, and it has become abundantly clear that many jobs will continuously be outsourced. When working with Virtual Insurance, you have the option to hire an assistant that works from home that can handle the same tasks that an in-person assistant will be able to provide. This can be useful to your company in a number of ways.

For one, you will be able to save money on paying someone hourly or by salary, relocation costs and having your business come to a standstill when the assistant that you hire is not able to come in to work that day. By working with a professional that works remotely, you essentially will have 24 hour access to the help that can take your business to the next level. These professionals will be able to handle any number of tasks for your business, allowing you to step into the next frontier of entrepreneurial relationships and business practices.

So what are some things that an insurance customer service representative can provide? For one, they will be able to move forward with any claims that come about during the course of your business. For example, when you need to file a directors and officers liability claim, they will be able to handle claims followups and any number of communication steps required to see the process to completion. If you have opened a lessors risk or course of construction policy and are not sure whether or not you have adequate insurance coverage, you will also be able to reach out to professionals who can assist you auditing your policy, or keeping you up to date by handling the electronic delivery of your policy renewal letters. With these matters laid out, you can clearly begin to see exactly why an insurance customer service representative might be incredibly useful to you in this regard. They can tackle any number of matters for you, which will help you to capitalize on your indemnity plans and establishing practices that will always keep you in the loop on how an safeguard process is playing out.

When you are looking to hire an support assistant, you will need to keep in mind that there will be a slight learning curve. In order to get them up to speed and make sure that they are offering excellent service to your customers, develop training modules which will be useful to them. This acts as an excellent foundation into how you conduct your business and will allow these virtual assistants to not miss a beat once they began working full time. In most situations, you will be able to train someone completely to get started in a matter of 3 to 5 days. Because of this, make sure that you allow your virtual assistant the time to become acclimated to this new situation so that they can feel comfortable and become an excellent asset to your team.

The biggest thing that you can do is have clear objectives laid out for them ahead of time so they know exactly what to learn and why they need to learn it. Having this clarity of purpose will let you do your due diligence in training the best possible assistant for your insurance agency.

When looking to upgrade and capitalize on your insurance business process, it is very important that you first get a handle on your security and cloud-based services. Since so much work will be done virtually, you should get a firm grasp of how you would like to handle these sorts of matters so that information can be quickly and cleanly passed along between you and your virtual assistant, without having to worry about any sort of security issues. So much of the work is conducted via the cloud in this day and age, so by having this infrastructure in place or by exploring the platform offered by the company that you are looking to do business with, you will always be in the driver's seat and well aware of how these matters will best be handled. Be sure to focus on things like encryption and the growth of your database as your business grows. Focusing on these matters will allow you to always remain aware of how your information is being stored and handled and will allow you to grow it along with your business. Always be looking for ways to upgrade your storage and cyber security as you make changes throughout the course of your company, whether you are dealing with employee turnover or simply want to embrace new business models. Learn more on wiki.

When looking to outsource your insurance services, one tip you can follow is to start small at first. You rightfully may be a little hesitant about going virtual with all of your business practices, so keep in mind that you do not have to do this. The services that you select for your insurance business will be tailor-made for your needs and you can play around with different offerings to be sure you understand. By starting out slow at first, you will then be able to build confidence to audit your company and see what other sorts of services are necessary. Taking this tact when switching to virtual help gives you plenty of peace of mind. So rather than jumping right into this area of business, dip your toe into the water slowly but surely and consistently upgrade in a way that lets you expand your business in a way that is most comfortable to you.

All in all, it will be greatly to your advantage to consider hiring business process outsourcing services. We exist in a new frontier in terms of the ways that business is handled, so you need to be sure that you are staying with the times and using your resources to the best of your ability. Few investments will be as valuable as the hire of insurance BPO, because you will be able to capitalize on this hire in a way that makes your business more valuable overall. As in any business, you will extract the greatest value when you are able to take an honest assessment of your company and make decisions that maximize on your time and value. Hiring an insurance BPO gives you the opportunity to spend more wisely, while also letting you get a greater return on your investment.

The beauty of these sorts of services is that this sort of hire will innovate your business and open your mind to possibilities. This thought process will most likely carry over into many other areas of your company, so that your decisions are more sound and so that you are consistently focused on execution of your company's principles. In this regard, the hiring of virtualinsuranceservice.com will allow you to take that next step to receive help that can take your warrant business to the next level.

So with these points in mind, you can begin to realize that there are a variety of options that you will be able to take advantage of. These points will be useful in allowing you to get all that you need out of your coverage options. These insurance models can be useful to you regardless of what type of business that you own, as long as you do your due diligence and match up with a company that can assist you. In this regard, be sure that you reach out to virtualinsuranceservice.com in order to browse their services and get in touch.

The intersection of technology and globalization has changed the way business is carried out and produced new company possibilities within the international marketplace.

Business process outsourcing (BPO) has evolved with time and also the rampant innovation in technologies. The BPO trend is accelerating. It is a subset of outsourcing that involves the contracting of the operations and responsibilities of a particular business process to a third-party service provider. Initially, outsourcing was associated with manufacturing firms, like Coca-Cola, that outsourced big segments of its provide chain.

BPO is usually categorized into back office outsourcing, which includes internal company functions such as human sources or finance and accounting, and front workplace outsourcing, which includes customer-related solutions like contact center services. Additionally, other outsourcing segments within the global business consist of business services, power, technology, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media.

The income of the international outsourced services industry rose steadily year more than year from $45 billion in 2000 to just below $100 billion in 2012.

India is really a clear leader in this region, providing a highly skilled, educated, price effective, English-speaking labor pool. Nonetheless, many organizations are understandably apprehensive about having individuals around the other side from the globe assistance critical business functions. However, a few of the best outsourcing providers have mitigated the risk and addresses the concerns that customers might have about placing their work offshore via their innovative project management strategies.

WNS Holdings (WNS) operates in two segments: WNS International BPO and WNS Auto Claims BPO. Its clients are mainly in the travel, banking, monetary solutions, warranty coverage, healthcare and utilities, retail and customer item industries. WNS Global is a global company procedure management company headquartered in Mumbai, India. It has much more than 29,000 employees operating in 37 "delivery centers" across the world, such as India, the U.S., Uk, China, Costa Rica, Philippines, Poland, Romania, South Africa, and Sri Lanka.

An additional company which has embraced the BPO model is Accenture (ACN). One of the leading multinational management consulting, technologies solutions, and outsourcing business, ACN reported revenues of over $30.0 billion with roughly over 330,000 workers, serving clients in much more than 200 cities in 56 countries. In 2012 Accenture had about 80,000 workers in India, much more than in any other nation, about 40,000 in the US, and about 35,000 in the Philippines.

Genpact, a global leader in business procedure management and technologies services, is recognized as a "Leader" within the International Banking Business Procedure Outsourcing (BPO) Market Report published annually by the global consulting and study firm Everest Group. Everest Group conducts an annual study across global banking BPO service providers to analyze the changing dynamics from the BPO landscape and assess service providers across a number of key dimensions. As component of Everest Group’s Global Banking Study, 12 banking BPO service providers globally were assessed around the firm’s Overall performance, Experience, Ability, Knowledge (PEAK) Matrix, a proprietary framework that provides an objective, data-driven, and comparative assessment of providers according to their absolute marketplace success and delivery capability. Everest Group identified Genpact as certainly one of the "Banking BPO Leaders" for 2012 based on its marketplace achievement and delivery capability.

Knowledge process outsourcing (KPO) is a form of outsourcing in which knowledge- and information-related work is carried out by workers in a various company or by a subsidiary from the exact same organization. This subsidiary might be in the exact same country or in an offshore place to save expenses or other sources. Companies resort to understanding process outsourcing when they possess a shortage of skilled experts and possess the opportunity to employ skilled workers earning reduce wages in an additional location to get a reduce overall price.

Understanding procedure outsourcing (KPO) is the allocation of relatively high-level tasks to an outdoors organization or perhaps a different group inside a various geographic place. Examples of KPO consist of long-term jobs for intellectual, analytical and knowledgeable individuals inside industries like research and development, monetary consultancy and solutions, business and technical analysis and numerous other people. We are your insurance customer service representative

In the United States, insourcing may also refer towards the use of U.S.-based subsidiaries by foreign multinational corporations. These insourcing companies contribute to study and improvement, capital investment, exports and job creation. So, whilst outsourcing is often looked upon as a negative effect of globalization that sends U.S. jobs abroad to countries with cheaper labor, outsourcing actually works each methods because additionally, it sends jobs to the United States from foreign countries.

Subcontracting will be the practice of assigning part of the obligations and tasks below a contract to an additional celebration recognized as a subcontractor. Subcontracting is especially prevalent in areas where complex projects would be the norm, like construction and information technologies. Subcontractors are hired by the project's general contractor, who continues to have overall duty for project completion and execution within its stipulated parameters and deadlines.

Subcontracting is extremely useful in situations where the selection of needed capabilities for a project is as well diverse to be possessed by a single general contractor. In such instances, subcontracting components from the project that don't type the general contractor's core competencies might help in maintaining expenses below manage and mitigate overall project risk.

Virtual Insurance Service, LLC, Insurance Services, Visalia, CA