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Get The Insurance Customer Service Representative Outsourced To Us

Insurance Licenses Held in 

What Are You Looking For?

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At Virtual Insurance Service, our job is to make your business run smoother. Here are some ways we use modern technology to help your agency


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Have a question about our service? Well you aren't the only one. Check out our Frequently Asked Questions page and see what questions are being asked. 


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We have developed a virtual system that fits just about any insurance agency, broker, or company.




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Call for a Professional Assistant that will improve your bottom line! We can help you with projects of any size. Learn more about how we can make your job easier!


What We Do

We have developed a virtual system that fits just about any insurance agency, broker, or company. Our insurance agent services cover everything from initial client contacts and sales to management of your accounts and client database to projects of any size. 

About Us

Each of our employees are a licensed CA Property/Casualty Insurance Agent and experience ranges to up to 30 years in the industry. With our certified team in California, and our reliable team in India, we can assure you that we are able to handle any needs your insurance agency may require.

Frequently Asked Questions

Learn more about what we do and how we do it by reading our Frequently Asked Questions page. We have tried our hardest to answer our most frequently asked questions in an easy and understandable way. See how we can make your job easier and give us a call!

See What Our Clients Have To Say

Thank you for helping my client with his claim today, he felt well taken care of after his conversation with you. It thrills me to hear how a client felt assured after talking with you when I was out of the office today helping with a youth camp.

- Agent in Dallas, TX

The Virtual Insurance Service team is very knowledgeable in the insurance industry. They are always available when I have a question or an assignment. Virtual Insurance Service is a great asset to my business and due to their services, I can spend more time in the field.

- Agent in Sacramento, CA.

Submit a review on our Better Business Bureau page!

What Is An Insurance Customer Service Representative

One of the easiest ways that you can improve the productivity of an insurance company is to work with businesses that can provide virtual services. Instead of going to all of the trouble of finding new employees, and then training them for that job, it's better to plug right into a group of individuals that are able to start working for you because they have the experience. A company by the name of Virtual Insurance Service has been providing these services for many years, a company that has employees in Visalia, California, and also in India. They can also provide customer service representatives that can answer questions for people that call in, and that is the focus of this information.

What You Should Know About Virtual Insurance Service

This is a business that offers many different services including policy services, accounting services, and new business marketing and processing. They can also help with HR services, specifically helping with employee time and attendance, payroll processing, and the benefits that you provide at your company. They are also highly skilled that providing daily, and even monthly reports, helping you to see exactly where your company is going. They also provide services which are very valuable because it can save your business quite a bit of time. By having trained customer service representatives that are able to help in this area, you should have no problem at all taking care of any questions that your clients may have throughout the week by simply speaking with these representatives.

Why So Many Trust Virtual Insurance Service

The reason that people trust this company is that they have a track record for doing excellent work. You can read testimonials on their website that can attest to the competency of this business. They also have a multitude of different services that they offer, all of which are handled in the same way. They only employ people that have worked in these industries, and that can quickly get up to speed with handling every aspect of how your insurance company operates. Most importantly, if you are looking for services, they do have representatives that can handle all of these phone calls for you on a daily basis. They will then provide information on the content of these phone calls so that you can better improve the type of services that you are offering to customers that may actually be long-term clients.

Additional Services You May Be Interested In

Other services that you may be interested in will include help with policy renewals, follow-ups, and they can also make sure that claims are processed as quickly as possible. They can prepare proposals, and also provide accounting services such as managing customer payments, invoices, and deposits. If you do need them for helping with payroll processing for your employees, that is something that they are able to do. They are a full-service provider for insurance companies across the United States, and you can speak with a representative that can help you get started working with their business.

How Do You Get Started With This Business?

You can get started with them right away by sending them an email, or calling them up on the phone. If you would prefer to contact them via email, there is a form on their website where you can submit your name, email, and the questions that you have. They will promptly return your email, or they may also call you on the phone if you provide your phone number in the content of the message. This will start the process of evaluating whether or not they will be a good fit for your company, and if you should start using their services to help your business.

If you happen to be in Visalia, or anywhere else in the United States, Virtual Insurance Service is a company you can certainly trust. They provide the best services, and will make it possible for you to rest easy knowing that they are going to handle all of your customer service operations flawlessly. You will need to talk with them about the exact business that you are operating, and once this is done, they can get started. Your customers will have a direct line to customer service representatives for any questions that they may have which will be answered by these competent virtual employees.

Virtual Insurance Service, LLC, Insurance Services, Visalia, CA