a desk top with a mouse and a pen on a notepad
a desk top with a mouse and a pen on a notepad

Your Exclusive BPO Service Provided by Us

Insurance Licenses Held in 

What Are You Looking For?

an icon of books stacked together


At Virtual Insurance Service, our job is to make your business run smoother. Here are some ways we use modern technology to help your agency


a messaging icon


Have a question about our service? Well you aren't the only one. Check out our Frequently Asked Questions page and see what questions are being asked. 


an icon of three people


We have developed a virtual system that fits just about any insurance agency, broker, or company.




a phone icon


Call for a Professional Assistant that will improve your bottom line! We can help you with projects of any size. Learn more about how we can make your job easier!


What We Do

We have developed a virtual system that fits just about any insurance agency, broker, or company. Our insurance agent services cover everything from initial client contacts and sales to management of your accounts and client database to projects of any size. 

About Us

Each of our employees are a licensed CA Property/Casualty Insurance Agent and experience ranges to up to 30 years in the industry. With our certified team in California, and our reliable team in India, we can assure you that we are able to handle any needs your insurance agency may require.

Frequently Asked Questions

Learn more about what we do and how we do it by reading our Frequently Asked Questions page. We have tried our hardest to answer our most frequently asked questions in an easy and understandable way. See how we can make your job easier and give us a call!

See What Our Clients Have To Say

Thank you for helping my client with his claim today, he felt well taken care of after his conversation with you. It thrills me to hear how a client felt assured after talking with you when I was out of the office today helping with a youth camp.

- Agent in Dallas, TX

The Virtual Insurance Service team is very knowledgeable in the insurance industry. They are always available when I have a question or an assignment. Virtual Insurance Service is a great asset to my business and due to their services, I can spend more time in the field.

- Agent in Sacramento, CA.

Submit a review on our Better Business Bureau page!

Insurance Business Process Outsourcing For Insurance Companies: What Is It & The Benefits

What is insurance business process outsourcing for insurance agencies? What are the benefits of using it, who should use it and how much does it cost? If you want to learn more about insurance business process outsourcing, then continue to read on.

What Is It:

In general, insurance business process outsourcing, or BPO for short, for insurance agencies is a service offered by virtual assistants. You outsource various aspects of your tasks to the company that offers BPO services. In short, if you're an insurance agency, then you would hire a virtual assistant to take care of certain tasks.

Tasks Handled

Virtual assistants can handle pretty much all of the things you currently do. For example, they can assist existing customers complete claims or guide them through the process of bringing forth a claim. They'll take down all of the required information and do everything else related to the claim that you normally do, if that's what you wish.

They can handle general inquiries and answer questions potential customers have. They can accept insurance payments, signup new customers and send over documents to customers. These are only a few of the many types of insurance agency-related tasks they can handle.


Insurance companies that use BPO services can gain a competitive edge because they will be able to outsource various tasks and focus more on growing their business. Not only that, but outsourcing can help a company grow because they'll be able to take on more customers with ease, take calls and emails without focusing too much time on responding to them. A virtual assistant can handle all inquiries. Above all else, it allows you to free up your time and you'll deal with less stress.

Who Should Use Business Process Fulfilment?

Insurance agencies of all sizes should consider using BPO services. As you can see, there are many benefits of doing so. New agencies should consider doing it too because they can save money on overhead costs, but still enjoy the benefits of having full-time employees. In general, all insurance companies should consider outsourcing.

How Much Does It Cost

What you'll pay depends on factors such as the virtual assistant company you use and what kind of tasks you want them to handle. Other factors include whether the company charges by the hour, per task or a flat rate. These are only a few factors.

However, bear in mind that it is well worth using BPO services. Insurance companies deal with a lot on a daily basis and you can make things a lot easier on you and your current employees by outsourcing some of the most time consuming and stressful tasks. Also, you'll know exactly how much you'll pay before you actually start using a virtual assistant, so make sure you request a quote from a company before doing anything.

Whether you're a small, medium or large insurance agency, you should consider using BPO. Just make sure you choose a company that has plenty of experience providing BPO services. With that said, all you have to do now is find a company that offers insurance business process outsourcing services.

Virtual Insurance Service, LLC, Insurance Services, Visalia, CA